NFP Partners’ consultants, who have extensive experience in the nonprofit sector and accounting technology, complete a rigorous Abila training and certification program with re-certification required annually.
NFP Partners practices a proven methodology, beginning with a clear and comprehensive definition of new system objectives and requirements from the client during the sales process. This allows our consultants to set the scope of the project and to provide realistic cost estimates for product and professional services, and also sets the foundation for project planning after the sale and developing a Consulting Services Agreement. Then, the implementation project is planned, in detail, with phased tasks and milestones, a timeline and the responsibilities of the consultant and client spelled out along with deliverables defined for each project phase.
Typical MIP Implementation Timeline
Download a representative Excel workbook that illustrates the timeline and implementation phase of a typical Abila MIP Fund Accounting™ project.
NFP Partners provides on-going software support and training after the software implementation project. This can be as simple as fielding a client’s question by phone or email. We, as the business partner, have special knowledge and insight about the client’s organization and practices. Normally there is no charge for these quick consultations.
We also are asked to provide consulting services for software-related projects, such as implementing a new MIP module, integration of MIP and third-party products, and training new personnel. These kinds of supporting services are normally outside the scope of Abila’s maintenance and support contract. Whether acquired from Abila or NFP Partners, professional service fees apply. Since we as the Business Partner already understand the client’s utilization of the software and business processes, NFP Partners is usually the clear choice. We encourage our clients to execute an on-going Local Software Support Agreement to cover ongoing supporting services.
We have experienced an on-going demand among our clients for additional software training and hold group hands-on training sessions when there is a sufficient collective demand. Participants can attend physically or virtually over the Internet. The content and level vary from session to session and is entirely client-driven. We announce and publicize it well in advance…so stay tuned.
Additionally, on a monthly basis NFP Partners moderates the MIP Virtual Forum comprised of Abila MIP Fund Accounting™ users who are interested in acquiring product knowledge. Read more about the MIP Virtual Form under Resources.